AIMA-Creating Customer Delight.
芝加哥风格引文AIMA-Creating Customer Delight.
MLA引文AIMA-Creating Customer Delight.
警告：这些引文格式不一定是100％准确.
APA引文
AIMA-Creating Customer Delight.
芝加哥风格引文AIMA-Creating Customer Delight.
MLA引文AIMA-Creating Customer Delight.