Mukherjee, P. N. (2010). Total Quality Management. PHI Learning Pvt. Ltd.
Cita Chicago (17th ed.)Mukherjee, P. N. Total Quality Management. New Delhi: PHI Learning Pvt. Ltd, 2010.
Cita MLA (9th ed.)Mukherjee, P. N. Total Quality Management. PHI Learning Pvt. Ltd, 2010.
Atenció: Aquestes cites poden no estar 100% correctes.