Mukherjee, P. N. (2010). Total Quality Management. PHI Learning Pvt. Ltd.
Lua i Stíl Chicago (17ú heag.)Mukherjee, P. N. Total Quality Management. New Delhi: PHI Learning Pvt. Ltd, 2010.
Lua MLA (9ú heag.)Mukherjee, P. N. Total Quality Management. PHI Learning Pvt. Ltd, 2010.
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