Becker, E. F., & Wortmann, J. (2009). Mastering Communication at Work: How to Lead, Manage, and Influence. McGraw Hill Education.
Cita Chicago (17th ed.)Becker, Ethan F., i Jon Wortmann. Mastering Communication at Work: How to Lead, Manage, and Influence. New York: McGraw Hill Education, 2009.
Cita MLA (9th ed.)Becker, Ethan F., i Jon Wortmann. Mastering Communication at Work: How to Lead, Manage, and Influence. McGraw Hill Education, 2009.
Atenció: Aquestes cites poden no estar 100% correctes.