Becker, E. F., & Wortmann, J. (2009). Mastering Communication at Work: How to Lead, Manage, and Influence. McGraw Hill Education.
Citação do estilo Chicago (17ª ed.)Becker, Ethan F., e Jon Wortmann. Mastering Communication at Work: How to Lead, Manage, and Influence. New York: McGraw Hill Education, 2009.
Citação MLA (9ª ed.)Becker, Ethan F., e Jon Wortmann. Mastering Communication at Work: How to Lead, Manage, and Influence. McGraw Hill Education, 2009.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.