Lovelock, C. (2011). Service Marketing (6th.). Pearson.
Chicago Style (17th ed.) CitationLovelock, Christopher. Service Marketing. 6th. New Deldhi: Pearson, 2011.
MLA (9th ed.) CitationLovelock, Christopher. Service Marketing. 6th. Pearson, 2011.
Advarsel: Disse citationer er muligvist ikke 100% nøjagtige.