APA-viite (7. p.)

Lovelock, C. (2011). Service Marketing (6th.). Pearson.

Chicago-viite (17. p.)

Lovelock, Christopher. Service Marketing. 6th. New Deldhi: Pearson, 2011.

MLA-viite (9. p.)

Lovelock, Christopher. Service Marketing. 6th. Pearson, 2011.