Lovelock, C. (2011). Service Marketing (6th.). Pearson.
Lua i Stíl Chicago (17ú heag.)Lovelock, Christopher. Service Marketing. 6th. New Deldhi: Pearson, 2011.
Lua MLA (9ú heag.)Lovelock, Christopher. Service Marketing. 6th. Pearson, 2011.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.