APA način citiranja (7. izdanje)

Lovelock, C. (2011). Service Marketing (6th.). Pearson.

Čikaški stil citiranja (17. izdanje)

Lovelock, Christopher. Service Marketing. 6th. New Deldhi: Pearson, 2011.

MLA način citiranja (9. izdanje)

Lovelock, Christopher. Service Marketing. 6th. Pearson, 2011.