Citazione Stile APA (7a Edizione)

Lovelock, C. (2011). Service Marketing (6th.). Pearson.

Citazione stile Chigago Style (17a edizione)

Lovelock, Christopher. Service Marketing. 6th. New Deldhi: Pearson, 2011.

Citatione MLA (9a ed.)

Lovelock, Christopher. Service Marketing. 6th. Pearson, 2011.