Citazione Stile APA (7a Edizione)

Wirtz, J., & Lovelock, C. (2016). Services Marketing: People, Technology, Strategy (8th ed.). World Scientific Publishing Co. In.

Citazione stile Chigago Style (17a edizione)

Wirtz, Jochen, e Christopher Lovelock. Services Marketing: People, Technology, Strategy. 8th ed. Chennai: World Scientific Publishing Co. In, 2016.

Citatione MLA (9a ed.)

Wirtz, Jochen, e Christopher Lovelock. Services Marketing: People, Technology, Strategy. 8th ed. World Scientific Publishing Co. In, 2016.