Kotter, J. P., & Cohen, D. S. (2002). The Heart of Change: Real-Life Stories of How People Change their Organizations. Harvard Business Review Press.
Style de citation Chicago (17e éd.)Kotter, John P., et Dan S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Boston, Massachusetts: Harvard Business Review Press, 2002.
Style de citation MLA (9e éd.)Kotter, John P., et Dan S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Harvard Business Review Press, 2002.
Attention : ces citations peuvent ne pas être correctes à 100%.