The Heart of Change: Real-Life Stories of How People Change their Organizations

Shows how the best change leaders use not just reports or analysis, but gloves, video cameras, airplanes, office design, and other concrete elements to impel people toward positive action. This book reveals how this appeal to the heart-over the mind - motivates people to overcome even daunting obsta...

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Autor principal: Kotter, John P.
Altres autors: Cohen, Dan S.
Format: Llibre
Idioma:anglès
Publicat: Boston, Massachusetts Harvard Business Review Press 2002
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