Plaster, G. A., & Alderman, J. D. (2006). Beyond Six Sigma: Profitable Growth through Customer Value Creation. John Wiley & Sons, Inc.
Style de citation Chicago (17e éd.)Plaster, Gary A., et Jerry D. Alderman. Beyond Six Sigma: Profitable Growth Through Customer Value Creation. New Jersey: John Wiley & Sons, Inc, 2006.
Style de citation MLA (9e éd.)Plaster, Gary A., et Jerry D. Alderman. Beyond Six Sigma: Profitable Growth Through Customer Value Creation. John Wiley & Sons, Inc, 2006.
Attention : ces citations peuvent ne pas être correctes à 100%.