Citazione Stile APA (7a Edizione)

Plaster, G. A., & Alderman, J. D. (2006). Beyond Six Sigma: Profitable Growth through Customer Value Creation. John Wiley & Sons, Inc.

Citazione stile Chigago Style (17a edizione)

Plaster, Gary A., e Jerry D. Alderman. Beyond Six Sigma: Profitable Growth Through Customer Value Creation. New Jersey: John Wiley & Sons, Inc, 2006.

Citatione MLA (9a ed.)

Plaster, Gary A., e Jerry D. Alderman. Beyond Six Sigma: Profitable Growth Through Customer Value Creation. John Wiley & Sons, Inc, 2006.