Cita APA (7th ed.)

Michelli, J. A. (2014). Leading the Starbucks Way: 5 Principles for Connecting with your Customers, your Products and your People. McGraw Hill Education (India) Pvt. Ltd.

Cita Chicago (17th ed.)

Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People. New Delhi: McGraw Hill Education (India) Pvt. Ltd, 2014.

Cita MLA (9th ed.)

Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People. McGraw Hill Education (India) Pvt. Ltd, 2014.