Michelli, J. A. (2014). Leading the Starbucks Way: 5 Principles for Connecting with your Customers, your Products and your People. McGraw Hill Education (India) Pvt. Ltd.
Citazione stile Chigago Style (17a edizione)Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People. New Delhi: McGraw Hill Education (India) Pvt. Ltd, 2014.
Citatione MLA (9a ed.)Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People. McGraw Hill Education (India) Pvt. Ltd, 2014.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.