Leading the Starbucks Way: 5 Principles for Connecting with your Customers, your Products and your People

समान संसाधन

• Focusing on your Customer
  द्वारा: Harvard Bus.School Pub
  प्रकाशित: (2011)
• Customer Experience Management : A Revolutionary Approach to Connecting with your Customers
  द्वारा: Schmitt, Bernd
  प्रकाशित: (2003)
• Customer Connections:New Strategies for Growth
  द्वारा: Wayland Robert E
  प्रकाशित: (1997)
• Tilt: Shifting your Strategy
  द्वारा: Dawar Niraj
  प्रकाशित: (2013)
• Build Your Customer Strategy : a guide to creating profitable customer relationships
  द्वारा: Barner James G.
  प्रकाशित: (2006)