Hartley, R. F. (2006). Marketing Mistakes and Successes (3rd ed.). John Wiley & Sons, Inc.
Cita Chicago (17th ed.)Hartley, Robert F. Marketing Mistakes and Successes. 3rd ed. San Francisco: John Wiley & Sons, Inc, 2006.
Cita MLA (9th ed.)Hartley, Robert F. Marketing Mistakes and Successes. 3rd ed. John Wiley & Sons, Inc, 2006.
Atenció: Aquestes cites poden no estar 100% correctes.