Peelen, E. (2018). Customer Relationship Management. Pearson Education India Pvt. Ltd.
Chicagoスタイル(17版)引用形式Peelen, Ed. Customer Relationship Management. New Delhi: Pearson Education India Pvt. Ltd, 2018.
MLA(9版)引用形式Peelen, Ed. Customer Relationship Management. Pearson Education India Pvt. Ltd, 2018.
警告: この引用は必ずしも正確ではありません.