APA (7. basım) Alıntı

Peelen, E. (2018). Customer Relationship Management. Pearson Education India Pvt. Ltd.

Chicago Style (17. basım) Atıf

Peelen, Ed. Customer Relationship Management. New Delhi: Pearson Education India Pvt. Ltd, 2018.

MLA (9th ed.) Atıf

Peelen, Ed. Customer Relationship Management. Pearson Education India Pvt. Ltd, 2018.