Customer Relationship Management
"Customer Relationship Management' examines the entire scope of this subject including strategy, organisation, marketing and information technology. It blends together theory and practice to achieve a thorough discussion of CRM, thus helping the reader to answer questions such as 'Wha...
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| Huvudupphovsman: | |
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| Materialtyp: | Bok |
| Språk: | engelska |
| Publicerad: |
New Delhi
Pearson Education India Pvt. Ltd.
2018
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| Ämnen: | |
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| Sammanfattning: | "Customer Relationship Management' examines the entire scope of this subject including strategy, organisation, marketing and information technology. It blends together theory and practice to achieve a thorough discussion of CRM, thus helping the reader to answer questions such as 'What should our business strategy be?" |
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| Fysisk beskrivning: | xvi, 433 p. |
| ISBN: | 9788131725405 |