Empathy
"Empathy is credited as a factor in improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes," the reality is that understanding the motivations and emotions of others often proves elusive. This book he...
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Auteur principal: | |
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Format: | Livre |
Langue: | anglais |
Publié: |
Boston, Massachusetts
Harvard Business Review Press
2017
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Collection: | HBR Emotional Intelligence Series
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Sujets: | |
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