Kiran, D. R. (2019). Total Quality Management: An Integrated Approach. B S Publications A Unit of BSP Books Pvt. Ltd.
Čikaški stil citiranja (17. izdanje)Kiran, D. R. Total Quality Management: An Integrated Approach. Hyderabad: B S Publications A Unit of BSP Books Pvt. Ltd, 2019.
MLA način citiranja (9. izdanje)Kiran, D. R. Total Quality Management: An Integrated Approach. B S Publications A Unit of BSP Books Pvt. Ltd, 2019.
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