Cheverton, P. (2010). Global Account Management: A Complete Action Kit of Tools and Techniques for Managing big Customers in a Shrinking World. Kogan Page India Pvt. Ltd.
Cita Chicago (17th ed.)Cheverton, Peter. Global Account Management: A Complete Action Kit of Tools and Techniques for Managing Big Customers in a Shrinking World. New Delhi: Kogan Page India Pvt. Ltd, 2010.
Cita MLA (9th ed.)Cheverton, Peter. Global Account Management: A Complete Action Kit of Tools and Techniques for Managing Big Customers in a Shrinking World. Kogan Page India Pvt. Ltd, 2010.
Atenció: Aquestes cites poden no estar 100% correctes.