Cheverton, P. (2010). Global Account Management: A Complete Action Kit of Tools and Techniques for Managing big Customers in a Shrinking World. Kogan Page India Pvt. Ltd.
Citação norma ChicagoCheverton, Peter. Global Account Management: A Complete Action Kit of Tools and Techniques for Managing Big Customers in a Shrinking World. New Delhi: Kogan Page India Pvt. Ltd, 2010.
Citação norma MLACheverton, Peter. Global Account Management: A Complete Action Kit of Tools and Techniques for Managing Big Customers in a Shrinking World. Kogan Page India Pvt. Ltd, 2010.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.