APA (7 ম সংস্করণ) উদ্ধৃতি

Kumar, V. (2008). Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty. Pearson Education India Pvt. Ltd.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Kumar, V. Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty. New Delhi: Pearson Education India Pvt. Ltd, 2008.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Kumar, V. Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty. Pearson Education India Pvt. Ltd, 2008.