Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
"To manage and sustain profitability over the long term, companies need to define and execute the right marketing strategies and measure their results against the right yardstick. Dozens of metrics are available, but one is most crucial: Customer Lifetime Value (CLV)-defined as the net present...
-д хадгалсан:
Үндсэн зохиолч: | Kumar, V. |
---|---|
Формат: | Ном |
Хэл сонгох: | англи |
Хэвлэсэн: |
New Delhi
Pearson Education India Pvt. Ltd.
2008
|
Нөхцлүүд: | |
Шошгууд: |
Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
Ижил төстэй зүйлс
-
Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
-н: Kumar, V
Хэвлэсэн: (2008) -
Increasing Customer Loyalty
-н: Harvard Business School
Хэвлэсэн: (2011) -
Profitable Customer Engagement: Concepts, Metrics, and Strategies
-н: Kumar, V.
Хэвлэсэн: (2013) -
Customer Relationship Management
-н: Peelen, Ed
Хэвлэсэн: (2018) -
Customer Relationship Management: A Strategic Perspective
-н: Shainesh, G.
Хэвлэсэн: (2020)