Adair, J. (2009). Effective Communication: The most Important Management Skill of all (New rev. ed.). Pan Books An Imprint of Pan MacMillan.
Chicago-referens (17:e uppl.)Adair, John. Effective Communication: The Most Important Management Skill of All. New rev. ed. London: Pan Books An Imprint of Pan MacMillan, 2009.
MLA-referens (9:e uppl.)Adair, John. Effective Communication: The Most Important Management Skill of All. New rev. ed. Pan Books An Imprint of Pan MacMillan, 2009.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.