Carlzon, J. (1987). Moments of Truth. Harper Business.
Chicagoスタイル(17版)引用形式Carlzon, Jan. Moments of Truth. New York: Harper Business, 1987.
MLA(9版)引用形式Carlzon, Jan. Moments of Truth. Harper Business, 1987.
警告: この引用は必ずしも正確ではありません.
Carlzon, J. (1987). Moments of Truth. Harper Business.
Chicagoスタイル(17版)引用形式Carlzon, Jan. Moments of Truth. New York: Harper Business, 1987.
MLA(9版)引用形式Carlzon, Jan. Moments of Truth. Harper Business, 1987.