Sharma, S. (2018). Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. SAGE Publications India Pvt. Ltd.
Chicago-Zitierstil (17. Ausg.)Sharma, Sunil. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. New Delhi: SAGE Publications India Pvt. Ltd, 2018.
MLA-Zitierstil (9. Ausg.)Sharma, Sunil. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. SAGE Publications India Pvt. Ltd, 2018.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.