Cita APA (7a ed.)

Sharma, S. (2018). Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. SAGE Publications India Pvt. Ltd.

Cita Chicago Style (17a ed.)

Sharma, Sunil. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. New Delhi: SAGE Publications India Pvt. Ltd, 2018.

Cita MLA (9a ed.)

Sharma, Sunil. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. SAGE Publications India Pvt. Ltd, 2018.