APA-viite (7. p.)

Sharma, S. (2018). Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. SAGE Publications India Pvt. Ltd.

Chicago-viite (17. p.)

Sharma, Sunil. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. New Delhi: SAGE Publications India Pvt. Ltd, 2018.

MLA-viite (9. p.)

Sharma, Sunil. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. SAGE Publications India Pvt. Ltd, 2018.