Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence
Must-have textbook that discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction.
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| Hlavní autor: | |
|---|---|
| Médium: | Kniha |
| Jazyk: | angličtina |
| Vydáno: |
New Delhi
SAGE Publications India Pvt. Ltd.
2018
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| Témata: | |
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MARC
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| 008 | 200317b ||||| |||| 00| 0 eng d | ||
| 952 | |0 0 |1 0 |2 ddc |4 0 |6 658_401300000000000_SHA |7 0 |9 11487 |a 50008178 |b 50008178 |d 2020-02-13 |e The Book Syndicate Hyderabad |g 495.00 |l 1 |o 658.4013 SHA |p J4737 |r 2024-08-09 15:29:19 |s 2023-10-20 |w 2020-03-17 |y BK | ||
| 999 | |c 6386 |d 6386 | ||
| 020 | |a 9789351502814 | ||
| 082 | |a 658.4013 |b SHA | ||
| 100 | |a Sharma, Sunil |9 6887 | ||
| 245 | |a Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence | ||
| 260 | |a New Delhi |b SAGE Publications India Pvt. Ltd. |c 2018 | ||
| 300 | |a xxxiii, 445 p. | ||
| 520 | |a Must-have textbook that discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. | ||
| 650 | |a Total Quality Management |9 1433 | ||