Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence
Must-have textbook that discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction.
Wedi'i Gadw mewn:
Prif Awdur: | Sharma, Sunil |
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Fformat: | Llyfr |
Iaith: | Saesneg |
Cyhoeddwyd: |
New Delhi
SAGE Publications India Pvt. Ltd.
2018
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Pynciau: | |
Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
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