Harvard Business School. (2018). Dealing with Difficult People. Harvard Business School. Press.
Chicago-referens (17:e uppl.)Harvard Business School. Dealing with Difficult People. Boston, Massachusetts: Harvard Business School. Press, 2018.
MLA-referens (9:e uppl.)Harvard Business School. Dealing with Difficult People. Harvard Business School. Press, 2018.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.