Dealing with Difficult People

Managers who are distracted and frustrated by difficult behavior have less time and energy to devote to their core responsibilities. Dealing with Difficult People will help you boost your ability to work productively with anyone, anywhere. And in the process, you will improve your relationships with...

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Бібліографічні деталі
Автор: Harvard Business School
Формат: Книга
Мова:Англійська
Опубліковано: Boston, Massachusetts Harvard Business School. Press 2018
Серія:HBR Emotional Intelligence Series
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Резюме:Managers who are distracted and frustrated by difficult behavior have less time and energy to devote to their core responsibilities. Dealing with Difficult People will help you boost your ability to work productively with anyone, anywhere. And in the process, you will improve your relationships with customers.
Фізичний опис:ix, 141 p.
ISBN:9781633696082