Dealing with Difficult People
Managers who are distracted and frustrated by difficult behavior have less time and energy to devote to their core responsibilities. Dealing with Difficult People will help you boost your ability to work productively with anyone, anywhere. And in the process, you will improve your relationships with...
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| 主要作者: | |
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| 格式: | 圖書 |
| 語言: | 英语 |
| 出版: |
Boston, Massachusetts
Harvard Business School. Press
2018
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| 叢編: | HBR Emotional Intelligence Series
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| 主題: | |
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| 總結: | Managers who are distracted and frustrated by difficult behavior have less time and energy to devote to their core responsibilities. Dealing with Difficult People will help you boost your ability to work productively with anyone, anywhere. And in the process, you will improve your relationships with customers. |
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| 實物描述: | ix, 141 p. |
| ISBN: | 9781633696082 |