Dealing with Difficult People

Managers who are distracted and frustrated by difficult behavior have less time and energy to devote to their core responsibilities. Dealing with Difficult People will help you boost your ability to work productively with anyone, anywhere. And in the process, you will improve your relationships with...

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Auteur principal: Harvard Business School
Format: Livre
Langue:anglais
Publié: Boston, Massachusetts Harvard Business School. Press 2018
Collection:HBR Emotional Intelligence Series
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