Cross, R. L., & Parker, A. (2004). The Hidden Power of Social Networks: Understanding How Work Really Gets done in Organizations. Harvard Business Review Press.

Cross, Robert L., and Andrew Parker. The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations. Boston, Massachesutts: Harvard Business Review Press, 2004.

Cross, Robert L., and Andrew Parker. The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations. Harvard Business Review Press, 2004.