Cross, R. L., & Parker, A. (2004). The Hidden Power of Social Networks: Understanding How Work Really Gets done in Organizations. Harvard Business Review Press.
Citação norma ChicagoCross, Robert L., and Andrew Parker. The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations. Boston, Massachesutts: Harvard Business Review Press, 2004.
Citação norma MLACross, Robert L., and Andrew Parker. The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations. Harvard Business Review Press, 2004.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.