Cita APA (7a ed.)

Kotter, J. P., & Cohen, D. S. (2002). The Heart of Change: Real-Life Stories of How People Change their Organizations. Harvard Business Review Press.

Cita Chicago Style (17a ed.)

Kotter, John P., y Dan S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Boston, Massachusetts: Harvard Business Review Press, 2002.

Cita MLA (9a ed.)

Kotter, John P., y Dan S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Harvard Business Review Press, 2002.