Kotter, J. P., & Cohen, D. S. (2002). The Heart of Change: Real-Life Stories of How People Change their Organizations. Harvard Business Review Press.
Lua i Stíl Chicago (17ú heag.)Kotter, John P., agus Dan S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Boston, Massachusetts: Harvard Business Review Press, 2002.
Lua MLA (9ú heag.)Kotter, John P., agus Dan S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Harvard Business Review Press, 2002.
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