Kotter, J. P., & Cohen, D. S. (2002). The Heart of Change: Real-Life Stories of How People Change their Organizations. Harvard Business Review Press.
Цитирование в стиле Чикаго (17-е изд.)Kotter, John P., и Dan S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Boston, Massachusetts: Harvard Business Review Press, 2002.
Цитирование MLA (9-е изд.)Kotter, John P., и Dan S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Harvard Business Review Press, 2002.
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