CRM At the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Customers
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Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
New Delhi
Tata McGraw Hill Education Pvt. Ltd.
2010
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Edition: | 4th ed. |
Subjects: | |
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100 | |a Greenberg, Paul |9 718 | ||
245 | |a CRM At the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Customers | ||
250 | |a 4th ed. | ||
260 | |a New Delhi |b Tata McGraw Hill Education Pvt. Ltd. |c 2010 | ||
300 | |a xxvi, 662 p. | ||
650 | |a Customer Relations |9 730 | ||
650 | |a Electronic Commerce |9 113 | ||
700 | |a Forword by Benioff, Marc. |9 719 | ||
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