CRM At the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Customers

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Détails bibliographiques
Auteur principal:	Greenberg, Paul
Autres auteurs:	Forword by Benioff, Marc
Format:	Livre
Langue:	anglais
Publié:	New Delhi Tata McGraw Hill Education Pvt. Ltd. 2010
Édition:	4th ed.
Sujets:	Customer Relations Electronic Commerce
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