Greenberg, P. (2010). CRM At the Speed of Light (4th.). Tata McGraw Hill.
Chicagoスタイル(17版)引用形式Greenberg, Paul. CRM At the Speed of Light. 4th. Tata McGraw Hill, 2010.
MLA(9版)引用形式Greenberg, Paul. CRM At the Speed of Light. 4th. Tata McGraw Hill, 2010.
警告: この引用は必ずしも正確ではありません.