APA citiranje

Greenberg, P. (2010). CRM At the Speed of Light (4th.). Tata McGraw Hill.

Chicago Style (17th ed.) Citation

Greenberg, Paul. CRM At the Speed of Light. 4th. Tata McGraw Hill, 2010.

MLA citiranje

Greenberg, Paul. CRM At the Speed of Light. 4th. Tata McGraw Hill, 2010.