APA (7. basım) Alıntı

Greenberg, P. (2010). CRM At the Speed of Light (4th.). Tata McGraw Hill.

Chicago Style (17. basım) Atıf

Greenberg, Paul. CRM At the Speed of Light. 4th. Tata McGraw Hill, 2010.

MLA (9th ed.) Atıf

Greenberg, Paul. CRM At the Speed of Light. 4th. Tata McGraw Hill, 2010.