Cita APA (7th ed.)

Nayar, V. (2010). Employees First, Customers Second: Turning Conventional Management Upside Down. Harvard Business Review Press.

Cita Chicago (17th ed.)

Nayar, Vineet. Employees First, Customers Second: Turning Conventional Management Upside Down. Boston, Massachesutts: Harvard Business Review Press, 2010.

Cita MLA (9th ed.)

Nayar, Vineet. Employees First, Customers Second: Turning Conventional Management Upside Down. Harvard Business Review Press, 2010.